|position||외국계 소비재 직영점 Manager (팀장급)|
|summary||외국계 소비재 직영점 Manager (팀장급) ( 매장관리,판촉,고객관리 )|
|responsibilities||Effectively lead and manage key retail locations which represent the premier consumer experience for the Brand. Oversee all in-store activities to achieve sales goals, expense management and customer service levels in accordance with global and regional retail guidelines. 1) Deliver Financial Results, Business Assessment, and Planning Accountable to deliver the overall revenue and operational expense targets for the store. Monitor and take steps to optimize store performance metrics and KPI’s related to sales, revenue, wages, SG&A, PTI, shrink, margin, and other measures. Provide feedback to Retail Operations team to assist in creating monthly/annual store budgeting and forecasting processes that tie to the overall retail plan. Participate and contribute to periodic business recaps. Assess the business and develop store business plans that support corporate retail initiatives and track results (ex: seasonal initiatives). Ensure that store team is goaled against stretch KPI targets. 2) Customer Focused Sales and Service Culture develop a customer-focused organization. Provide a culture inLead & the store that brings the Brand to life at Retail. Achieve customer oriented KPI’s and expectations. Ensure the service strategies are communicated and reinforced to drive customer-focused sales and service culture to maximize revenue. Monitor and respond to customer feedback. Provide feedback to Retail Operations when necessary. Implement and utilize recognition, rewards, and incentives as a consistent approach to motivate and inspire the team. Ensure appropriate staffing and training in the store to achieve customer focus goals. Lead the training strategy for the store to ensure customer and revenue goals are achieved. 3) Operational Excellence Ensure the store optimizes operational performance consistent with initiatives, priorities, standards, policies and practices. Responsible for the operational, visual presentation, shipping and receiving, marketing, PR, loss prevention, human resources, customer service, facilities and maintenance activities of the store. Monitor best practices in the industry and stay in front of the competition. Provide feedback to Retail Operations to drive process improvements. Develop effective partnerships with Retail Development and other functional groups to identify and communicate operating best practices. Ensure the store achieves compliance with policy, procedure and legal standards (e.g., wage and hour, risk mgmt, etc.).|
|requirements||* Education : BS degree * Experience : At least 5 years experience in related area * nice to be fluent in English 커리어수준 : 관리자(5년이상) 급여사항 : 면접 후 협의 고용형태 : 경력 정규직 전형방법 :
1차 서류전형 2차 면접전형
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