| position | Customer Care Specialist |
| level | 대리과장급 |
| location | 서울 강남 |
| compensation | Negotiation |
| firm | 외국계 소비재 |
| summary | |
| responsibilities | - Ensure customer care operations are done in compliance to global Consumer Care standard - Enhance the experience of the customer / consumer that contact the Brand and make them become Brand ambassadors, by providing excellent customer care service - Provide excellence in managing concerns and questions , make sure to understand customer’s needs and expectations and follow up cases until complete resolution -Promote company’s values and positions during interaction with customers / consumers -Actively listen to customers and consumers needs and expectations to promote Voice of customer internally. |
| requirements | University degree 3 years of previous experience in a Customer or Consumer Service / Consumer Care Good level of English. |
| status | filled |
| posted on | 2019-02-08 |